Managed Hosting is a service where you get a Fully Managed Dedicated Server - we take care of all the day to day management aspects of the hardware and support including monitoring while you can focus on growing your business!
You can directly contact your dedicated account manager for all your queries. You also have the option to contact the support team via phone, chat and online ticket system.
You will get a fully managed support along with our tried and tested dedicated servers. The complete list of support items that we will undertake on your behalf can be viewed on this Server Comparison chart.
If you or your company have the technical experise to setup and operate a complete web server, our Dedicated Servers will serve your needs. However, if system administrator workloads and availability is a concern, we strongly suggest that you choose the Fully Managed Hosting option as that enables your team to focus on your core operations instead of diverting scarce resources to server monitoring and maintenance.
Yes, get full root access, which means you have full administrative control of your server. This means you have complete control of your server, and can choose to install any software you wish to.